About the product
This is a test task, within the framework of which it was necessary to work out the flow and detail the main screens for defect and damage claims. The technical specification did not provide information about the hierarchy, architecture, colors, or the required fields to be filled out in the context of requests and claims.
Task
Develop a prototype of a mobile application for company employees: communications, management of product defect claims (complaints), shipment reports, and an admin panel for user management.
Process
First, I designed the app flow and decided to hide unavailable features based on user roles. I placed complaints and requests in the employee profile section rather than a separate tab bar so they wouldn't compete with other features. I worked on the colors, typography, and hierarchies within the app. I also researched what entry fields might be needed in complaints and requests specifically for gas service workers.
What would I change
If the project continues, I would add: an interactive prototype with transitions between screens, empty states, error states and success states for all screens, a detail view for viewing an existing complaint, documentation of design decisions
and user flows, accessibility guidelines (contrast, sizes), options for different roles and use cases.